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	<title>Comments on: Call Center Performance of the Frontline Leader V2</title>
	<link>http://www.callcentergames.com/blog/call-center-performance-of-the-frontline-leader-v2/</link>
	<description></description>
	<pubDate>Sat, 30 Aug 2008 11:12:27 +0000</pubDate>
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		<title>By: Mr. Call Center</title>
		<link>http://www.callcentergames.com/blog/call-center-performance-of-the-frontline-leader-v2/#comment-10</link>
		<dc:creator>Mr. Call Center</dc:creator>
		<pubDate>Fri, 25 Apr 2008 02:30:48 +0000</pubDate>
		<guid>http://www.callcentergames.com/blog/call-center-performance-of-the-frontline-leader-v2/#comment-10</guid>
		<description>I just posted it.  

http://www.callcentergames.com/blog/call-center-frontline-leadership-skills-mind-map/</description>
		<content:encoded><![CDATA[<p>I just posted it.  </p>
<p><a href="http://www.callcentergames.com/blog/call-center-frontline-leadership-skills-mind-map/" rel="nofollow">http://www.callcentergames.com/blog/call-center-frontline-leadership-skills-mind-map/</a></p>
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		<title>By: Charlotte</title>
		<link>http://www.callcentergames.com/blog/call-center-performance-of-the-frontline-leader-v2/#comment-8</link>
		<dc:creator>Charlotte</dc:creator>
		<pubDate>Thu, 24 Apr 2008 11:40:32 +0000</pubDate>
		<guid>http://www.callcentergames.com/blog/call-center-performance-of-the-frontline-leader-v2/#comment-8</guid>
		<description>Hi, I really liked the mind map you used at the start and wondered if you wold post it as an image.</description>
		<content:encoded><![CDATA[<p>Hi, I really liked the mind map you used at the start and wondered if you wold post it as an image.</p>
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		<title>By: Call Center Leadership &#124; Call Center Cafe</title>
		<link>http://www.callcentergames.com/blog/call-center-performance-of-the-frontline-leader-v2/#comment-6</link>
		<dc:creator>Call Center Leadership &#124; Call Center Cafe</dc:creator>
		<pubDate>Sun, 20 Apr 2008 05:42:38 +0000</pubDate>
		<guid>http://www.callcentergames.com/blog/call-center-performance-of-the-frontline-leader-v2/#comment-6</guid>
		<description>[...] To watch the video click here to get to:&#160; Call Center Performance of the Frontline Leader [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] To watch the video click here to get to:&nbsp; Call Center Performance of the Frontline Leader [&#8230;]</p>
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